Payment Processing for eBooks

Signature Payments has been providing merchant accounts to businesses for over 20 years. As experts in the industry, we have a team of in-house specialists able to help you get your eBook merchant account approved.

Why Choose Signature Payments?

With Signature Payments You Get…

Easy Sign-Up

Our application can be accessed online for quick and easy completion in just a few minutes.

Fast Approvals

Our application review process is quick and easy so you can begin accepting payments in no time.

No Hidden Fees

Our team will work hard to get your account approved at the lowest possible rates with no hidden fees or extras.

Flexible Solutions

We partner with multiple banks and offer domestic and offshore solutions for the flexibility you need.

High Risk eBook Merchant Account

What is an eBook Merchant Account?

An eBook merchant account is a merchant account for businesses that sell electronic books (eBooks). eBooks are read on electronic devices such as an iPad or Kindle and they are a popular option with consumers both due to convenience and price point.  Unfortunately eBook businesses are considered high risk and most processors won’t work with these merchants.

There are a few risk factors associated with eBook merchants that make them more prone to chargebacks and therefore categorized as high risk. Those risks include:

  1. Prevalence of ebook piracy.
  2. Subscription Model: Recurring billing subscriptions are often disputed by customers.
  3. “Friendly fraud”: Friendly fraud occurs when a customer tries to dispute a valid payment. This is common with eBook customers.

Securing a merchant account for an eBook business requires a payment processor who specializes in high risk and understands the unique needs of eBook merchants. Signature Payments has a long history of serving these merchants with eBook payment processing. We understand their unique needs and our experience in the space uniquely positions us to provide the solutions and support for your business.

Frequently Asked Questions

Common Questions About Our eBook Merchant Accounts

What are some unique challenges that eBook merchants face?

In addition to being classified as high risk for the reasons mentioned above, eBook merchants face challenges unique to selling digital products. For example, many buyers will attempt to ask for a refund because they decide they don’t want to read the book.

If the retailer doesn’t have the ability to track whether the eBook was ever opened, it may have to rely on its best judgment to deny a refund. If this happens, the customer is likely to request that his or her credit card provider or bank return his or her money, resulting in a chargeback. This is why having an eBook payment gateway that offers flexible options is important.

What criteria does my business need to meet, to be approved for a merchant account?

That will depend on your specific business but in general businesses must provide bank statements/processing statements showing strong performance, clearly stated refund policies and well defined price points and packages. For more information on the criteria your business needs to meet, contact us and we’d be happy to discuss your business needs.

Is Signature Payments compatible with my existing software?

Because Signature Payments works with most major payment gateways (including Authorize.net, ePN and NMI), our merchant accounts integrate with most software. If you have questions about a specific software, please reach out. We’d be happy to answer your questions.

What is my credit history is a little shaky?

Because a Personal guarantee is a requisite in most cases, we do take your personal credit history into account. However, we also review your business’s financial history and other factors to determine your creditworthiness. If your business has a decent track record of generating sales and paying bills, we invite you to apply for ebook merchant processing with us today.

How do I apply for ebook payment processing?

That’s easy. You can use our simple online application form to get started. After reviewing your application, we’ll follow up ASAP with next steps. If you have questions about our payment solutions or the application process, schedule a free consultation with our merchant services team today.

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