Midigator Chargeback Management

Monitor and manage chargebacks with ease

WHAT IS A CHARGEBACK?

Chargebacks can be damaging and costly, but what exactly is a chargeback? Put simply, chargebacks are a forced transaction reversal initiated by the cardholder’s bank and are meant as a consumer protection mechanism.

When a chargeback happens, the disputed funds are held from the business until the card issuer works things out and decides what to do. If the bank rules against you, those funds are returned to the cardholder. Don’t risk loss of funds!

Finding a solution to help monitor and fight chargebacks is an important part of your business. Signature Payments is proud to partner with Midigator to provide our merchants with a world class chargeback management solution.

Midigator’s chargeback management solution helps you monitor and fight chargebacks in 2 ways:

1. CHARGEBACK MANAGEMENT

If a dispute isn’t resolved and becomes a chargeback, this is where Midigator shines. With intelligent, automated representments, Midigator fights chargebacks to recover revenue for merchants.

Midigator provides detailed analytics to discover the root cause of chargebacks, allowing merchants to take preemptive action.

2. ALERTS

Resolve customer disputes before they become chargebacks. With dispute alerts, merchants are notified of upcoming chargebacks and provided the opportunity to refund customers within 24 hours before the dispute is processed.

Midigator automates the process of refunding customers, blacklisting, and adding customer service notes in the merchant CRM or shopping cart. Midigator also auto-responds to dispute alerts so customers are refunded in real-time, preventing the highest number of chargebacks.

Midigator: Created to solve the unsolvable

The Problem
  • Losing revenue to chargebacks & fraud
  • Manual solutions that can’t keep up with business growth
  • Data is siloed in multiple systems
  • Can’t scale business due to processing limitations
The Solutions
  • Midigator: technology-based solution
  • Automated representment processes
  • Connect data points to reveal key metrics within businesses
  • Create a comprehensive “friendly fraud” protection strategy
The Results
  • All data in one location
  • Real-time data for optimal protection
  • Better accuracy and results for representments due to technology
  • Ability to scale business volume with confidence

Ready to sign up?

CLICK THE BUTTON BELOW TO FILL OUT THE ONLINE ENROLLMENT FORM.

 

 

Have questions about chargebacks?

CONTACT AGENTS@SIGNATUREPAYMENTS.COM TO LEARN HOW CHARGEBACKS ARE IMPACTING YOUR BUSINESS AND HOW YOU CAN FIGHT THEM.