Top Chargeback Companies for Online Businesses

High-risk merchants face unique challenges in e-Commerce. Whether your business model involves highly regulated products, subscription billing, or exposure to a high number of chargebacks in an online space, your management of risk against fraud and chargebacks is more critical than other merchants. You need a company that can provide an end-to-end solution to protect your business from both threats effectively.

Below is the list of top chargeback companies. Each has fantastic tools and a history of experience in dealing with chargebacks.

Midigator is Signature Payments’ top-rated chargeback partner. They provide trusted payment dispute services backed by extensible management software. Moreover, they offer services for any business size, from startups to financial institutions. 

They aim to help prevent, reduce, and resolve chargebacks by recognizing risks. Their prevention alert system allows you to stay under chargeback thresholds to keep your merchant account running smoothly. 

Lastly, it comes with an unbeatable data visualization tool. You can chart and analyze underlying payment issues and find patterns that lead to their source. Resultantly, this long-term prevention strategy helps reduce chargebacks and cuts out fraud so your business can thrive.

ChargebackGurus offers a range of chargeback tools and services for various business types. High-risk merchants face unique challenges in e-Commerce. Find a company that can provide an end-to-end solution to protect your business from both fraud and chargeback threats effectively.

With 16+ years in the payments industry, Chargeback Gurus brings experience and expertise to supporting high-risk merchants. As trusted advisors to Card Networks and Fortune 500, they are widely recognized for their expertise in chargeback prevention and mitigation strategies. Their deep-dive analytics, transparency, and white-glove service give you the peace of mind and time to focus on growing your business.

Chargeback Gurus Tools and Technologies

• Root Cause Analyzer, a tool that examines over 40 data points to identify chargeback root- causes & vulnerabilities.
• Guru Prevention Alerts TM, offers coverage over multiple prevention alert networks with unified reporting and global coverage for all card brands in a single platform, enabling high risk merchants to prevent up to 54% of disputes proactively.
• Smart Chargeback RepresentmentTM Process combines automation, deep data analytics, and expert analysts to enable companies to recover up to 70% of chargebacks. All of these products come with a dedicated Client Success Manager, hands-on onboarding, and a single platform to manage all opted services, including:
  1.  Smart Chargeback Representment
  2. Prevention Alerts (Verifi & Ethoca)
  3. Visa Order Insight
  4. Visa Rapid Dispute Resolution (RDR) management.

Chargeback Gurus believes that every chargeback tells a story. With a combination of prevention and recovery tools, they help SMBs and enterprise businesses recover up to 70% of their existing chargebacks and better understand their customers and issues with their business. Their solutions are competitively priced and uniquely tailored to each customer. Ultimately, their chargeback representment and prevention services take the pain out of chargeback management and deliver ROI for clients.

Clear Sales and Chargebacks

With this, they identify specific KPI thresholds and take a data-driven perspective on improving your chargeback metrics. One of the key benefits of their policy is if they don’t meet the KPI thresholds, you receive a discount on your invoice.

Their primary protection tool is also very inclusive and provides the full breadth of ecommerce fraud prevention services. It ensures all fraudulent orders are blocked, and chargebacks are not generated for you. Understandably, they don’t directly reimburse you for any chargebacks that may occur, and the discounts they provide are not intended to cover any chargeback losses fully.

Clear.Sale Pricing

Pricing depends on your sales volume and how you plan to use their solution based on your industry profile and specific needs.

What business size is best for Clear.Sale? 

They work with businesses of every size, in every industry, and everywhere around the world. With no monthly minimums or hidden fees, brand-new businesses are welcome to join the ClearSale family.

Additional Benefits

With over 16 eCommerce partner platforms they’ve pre-integrated and an open API, getting up and running with ClearSale is as easy. Their support team is available 24X7 to ensure your ease of integration and success with ClearSale.

Chargebacks911® is a full-service chargeback management company. They offer solutions for lowering chargeback risk and recovering revenue lost to chargeback fraud. Using a proprietary suite of technologies and tactical data analysis, they provide a cost-effective, end-to-end chargeback management platform. Backed by the industry’s only performance-based ROI guarantee. Their solutions are perfect for mid-to large-size companies and work even with high-risk factors such as recurring billing.

CB911 Key Features

• Dispute Prevention – Intercept disputes and avoid chargebacks by replying in real-time with additional transaction information or refund confirmation. Their dispute prevention solution incorporates networks from Ethoca, Verifi, and others. Plus, they help you get the most from card network automated response programs, including Visa Order Insight and Mastercard Eliminator.

• Dispute Response – Identify and respond to illegitimate disputes with compelling evidence. They provide tailored responses to reverse more chargebacks and recover more revenue lost to friendly fraud.

• Dispute Intelligence – Discover the true source of chargebacks and make informed decisions with accurate and actionable data. Their proprietary Intelligent Source Detection™ looks beyond the reason code to unlock the real source of every chargeback, while real-time reporting and error-risk-threat analysis allow us to identify and prevent chargebacks that would otherwise go unmitigated.

Managing over 2 billion transactions annually, Chargebacks911 is an industry leader. They were named Best Chargeback Management Program, Best B2B Software, Best Industry Solution, and more.

ChargebackHelp protects merchants from transaction disputes and chargebacks with its online dispute management platform ChargebackHelp Plus (CBH+). CBH+ enables merchants to deflect disputes, reduce chargebacks, and recover revenue from friendly fraud, all within a single endpoint.

ChargebackHelp provides full-spectrum dispute management for merchants of all sizes, from small businesses to enterprise-level.

ChargebackHelp Products

To prevent disputes, the CBH+Deflect module connects merchant transaction data to cardholders and issuers. Deflect integrates Verifi Order Insight for Visa transactions and Ethoca Eliminator for MasterCard, sending merchant fulfillment data to inform cardholder & issuer inquiries before they escalate to disputes.

CBH+Resolve integrates chargeback alerts, dispute notices, and fraud notices into a single interface for resolutions that prevent chargebacks. Resolve matches all notifications from Ethoca and Verifi to their source transactions. This makes refunds faster and more accurate, so they don’t become chargebacks. Merchants can automate resolutions, self-manage, or have ChargebackHelp resolve disputes.

CBH+Recover mobilizes compelling evidence from CRMs, gateways, and other merchant assets. It ties cardholders to their purchases, reverses chargebacks, and recovers revenue from unwarranted chargebacks.